Privacy Policy

How We Protect Your Data

Privacy Policy

Last Updated: November 2024

CARE9 Global (“CARE9,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms
  • Subscribe to our newsletters
  • Request information about our services
  • Apply for partnerships or employment

This information may include:

  • Name and contact details (email, phone number, address)
  • Organization and job title
  • Professional background
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and requests
  • Provide information about our services
  • Send newsletters and updates (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraudulent or illegal activity

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations
  • Professional advisors (legal, accounting, consulting)
  • Regulatory authorities when required by law
  • Business partners with your consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your personal information
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at privacy@care9.com.

International Data Transfers

As a global organization, we may transfer your information to countries outside your residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.

Cookies

We use cookies and similar technologies to enhance your experience on our website. For more information, please see our Cookie Policy.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

CARE9 Global

  • Email: privacy@care9.com
  • Phone: +1 360 347 1818
  • Address: Hyderabad, India (Global Headquarters)

For EU residents, you may also contact our Data Protection Officer at dpo@care9.com.